Terms and Conditions

Welcome to Aura & Co. By accessing or using our website, products, and services, you agree to the following Terms and Conditions. Please read them carefully before using our website.

1. General Information

Aura & Co provides personal care and wellness products through our online store. By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

2. Products & Orders

We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information is completely error-free. We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Change product pricing at any time
  • Discontinue products without notice

3. Shipping & Delivery

As a dropshipping business, products may be shipped from third-party suppliers. Delivery times may vary depending on location and supplier availability. We are not responsible for delays caused by:

  • Shipping carriers
  • Customs processing
  • Weather conditions
  • Incorrect shipping information provided by customers

Customers are responsible for ensuring their shipping information is accurate before placing an order.

4. Returns & Refunds

We want customers to be satisfied with their purchases. If you receive a damaged, defective, or incorrect item, contact us within [7–14] days of delivery.

Refunds or replacements may be approved based on the situation. Items must be unused and in original packaging when applicable.

We do not accept returns for:

  • Opened hygiene or personal care products
  • Used items
  • Final sale items

5. Personal Care Disclaimer

Our products are intended for general personal care purposes only and are not meant to diagnose, treat, cure, or prevent any medical condition. Customers should review ingredient information carefully and discontinue use if irritation occurs.

If you have allergies, sensitive skin, or medical concerns, consult a healthcare professional before using any product.

6. Intellectual Property

All content on this website, including logos, text, graphics, product images, and branding, is the property of Aura & Co and may not be copied, reproduced, or used without written permission.

7. Limitation of Liability

Aura & Co is not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.

By purchasing from us, you agree that use of our products is at your own risk.

8. Privacy

Your personal information is collected and handled according to our Privacy Policy. We do not sell customer information to third parties.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.

10. Contact Information

If you have questions regarding these Terms and Conditions, please contact us at:

Email: contactauraandco.us@gmail.com